Case 01
Company C: Leadership Alignment After Merger
A healthcare technology company faced declining revenues after a merger created leadership misalignment. MiliMatch behavioral data helped identify the root cause and guided strategic changes.
Healthcare TechnologyChief Executive Officer5 days
The Challenge
- 01Company faced a significant challenge when a merger of three subsidiaries created a misalignment of leadership and management.
- 02Revenues decreased for three consecutive quarters, along with product delays and poor customer satisfaction.
- 03CEO was structuring a section in workforce to offset the revenue shortfalls.
Our Approach
- Conduct a measurement of senior executives for the leadership team, management, sales, and marketing divisions.
- HumanaQ would provide objective behavioral data to the CEO, board of directors, and consultants.
- HumanaQ results would provide insights to guide decisions on current leadership team.
What We Delivered
- Measure leadership team to benchmark current behavioral patterns relative to the role.
- Provide reports from data based insight on strengths and weaknesses of leadership team.
- Provide forward looking models of various leadership change scenarios based upon data findings.
The Results
- HumanaQ insights altered the pre-measurement plan to a less drastic change in leadership.
- By executing more strategic changes, HumanaQ lessened the disruption to operations and reduced the number of senior executives to be replaced.
- The client lowered the internal disruptions and costs associated with changes and replacements.
- HumanaQ data indicated that the drop in revenue may have been caused by changes in behavior from only two key leaders.
Behavioral Analysis
The behavioral analysis revealed key areas where leadership alignment was impacting company performance.
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